Policies, kept simple.
Everything you need to know before you sit in the chair. Questions? Email the studio.
Booking
All appointments are booked online through Acuity.
Please arrive with your hair fully detangled and free of excessive knots or matting.
Quick weaves and any service with tracks are offered on Tuesdays only.
Cancellations & rescheduling
Please give at least 24 hours' notice to cancel or reschedule.
Cancellations inside 24 hours carry a $25 fee, and no-call/no-shows carry a $25 fee. All fees must be paid the same day, or future appointments can't be booked.
Life happens. Reach out and we'll figure it out together.
Running late
Your time is held just for you. Arriving more than 15 minutes late may mean a shortened service or rescheduling so the next client isn't rushed.
Pricing
Listed prices are starting points. Final pricing depends on length, density and time, and is confirmed before any work begins.
No children
No children, please. To keep the space calm for every client, please come solo unless your guest is also booked.
Refunds
Refunds aren't offered on completed services.
Health & allergies
Please share any allergies, scalp sensitivities or pregnancy before your appointment. A patch test can be arranged for new color clients.
Payment
Card, Apple Pay and <cash> accepted in studio or through Acuity. Gratuity is appreciated, never expected.
Last updated October 2026.